Frequently Asked Questions

What is included in my pass?

Travel to Calgary Pass is your guide and resource that includes list of discounted access to city attractions, tours, restaurants, retail and events. Each attractions and experience has different saving up to 50%. Book Online/in-person any experience once pass is purchased. Instructions with attraction pass, links, vouchers and details will be sent in the email confirmation. Retail VIP Visitor Card & shopping discounts applicable to Visitor or Tourists only.

What is the validity of my pass?

Validity period for Visitor, Explorer and Family passes is each calendar year from the date it is purchased.

Do I need to choose the attractions before I purchase?

You can decide which attractions to visit after purchasing a pass, we suggest making advance reservations where possible once you receive your Travel to Calgary pass.

How will I receive my tickets?

Once you purchase any of our pass, you’ll receive an instant purchase confirmation with rewards list and attraction passport will be emailed within 24 hours. You can download, save or print the PDF instruction if you prefer a hard copy to plan, visit or book any vendors.

What do I need to show to enter an attraction?

Depending on the experience you will either present your Calgary Attraction Passport or vendor pass/tickets, booking reservation, or all. Details will be in your instruction email confirmation.

Do I need to visit attractions or experience in a specific order?

You can visit attractions or experience in any order you would like.

Can I visit more than one attraction in a day?

There is no limit to how many attractions you can visit in a day.

Is Parking included with Travel to Calgary Passes?

No. Please check individual attraction websites to find parking information.

Do Travel to Calgary passes provide any other discounts at attractions?

Travel to Calgary Pass is a guide and resource to discounts, deals, offers and promotions which include a choice of city experience, each vendor may offer other discounts so you may get additional savings with third party vendor.

What about Safety Measures?

Attractions are working hard to ensure a safe, pleasant guest experience. Before visiting, we recommend familiarizing yourself with each attraction’s safety measures, which can be found on their websites or in each attraction’s details on our website and in the Travel Guide.

Information on Reservation's and Planning

Once you purchase your Travel to Calgary be sure to read and follow instructions email that will be sent to you within 24 hours. Download or Save PDF copy to familiarize rewards, deals, discounts that are offered for travel experiences and plan your visit accordingly. You’ll find all of the information you need to reserve your time, plus attraction details such as hours and location, special offers, maps and more. We recommend making reservations as soon as possible for the best availability. To learn more about attractions, please visit our Rewards section.

*Terms and Conditions may apply where applicable.

*Pass is non-transferable. Affiliate/Third Party Vendor Restrictions May Apply.

CONTACT US

If you could not find answers to your questions from the FAQs, feel free to drop us a message and we will do our best to answer your questions.